Order Processing Time
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Orders are typically processed within 3–10 business days after payment is confirmed.
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Processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.
- If items are out of stock, subject to manufacturing delays, or affected by other related circumstances, we will notify you via your registered email address.
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Orders are processed on a first-come, first-served basis.
Delivery Time
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Estimated delivery times vary by destination and shipping method.
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Delivery times are estimates only and are not guaranteed.
Shipping Costs
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Shipping fees are calculated at checkout based on destination, weight, and shipping method.
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Any additional charges due to the size and weight issue may be billed separately to the customer.
Customs, Duties & Taxes
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Import duties, taxes, VAT, brokerage fees, and other customs-related charges are not included in the item price or shipping cost.
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These charges are the sole responsibility of the buyer.
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We are not responsible for delays caused by customs clearance processes.
Tracking Information
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Once your order has shipped, a tracking number will be provided via email.
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Please allow time for tracking information to update after shipment.
Delivery Issues
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We are not responsible for delays, losses, or damages caused by the carrier after shipment.
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If a package is marked as delivered by the carrier but not received, the customer must contact the carrier directly.
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Incorrect or incomplete shipping addresses may result in delays or additional fees.
Returned or Refused Shipments
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Please check our “Return and Cancellation Policy”: https://www.blackhawkjapan.com/pages/return-policy
Contact Us
If you have any questions regarding shipping, please contact us before placing your order.
