Join Our Rewards Program

BlackHawkJapan offers a Rewards Program for customers to pursue their passions by getting more for less.

By clicking the "Reward Points" button at the bottom left of the page, you can apply your earned points to your next purchase and earn reward points by engaging with our social media.

Starting 2025, we are further enhancing the program to give our loyal customers even more points when they continue ordering from our store.

The program will be divided into four tiers depending on the AMOUNT that the customer spends in ONE YEAR. The tiers will have different point percentages and will unlock higher-value coupons so that customers will have higher discounts on their orders as they progress through the tiers. Additional benefits will be added in the future as the program evolves.

The customer’s tier will be decided from their spending in one year starting January 1st, 2025.

*** Account registration is required for using our Rewards Program.


1. Earning Points

There are 6 ways to earn reward points from our store.

(1)  Place an order
3-10 Reward Points for every ¥1 spent on the products (depending on the customer's current tier level)

(2)  Write a post-purchase review
10000 Reward Points
Review request email will be sent 14 days after your order is fulfilled. Reward points will be added to your account automatically after you submit the review through the email. Points will only be assigned once for each item purchased.

(3)  Upload a photo to your post-purchase review
10000 Reward Points

(4)  Like on our Facebook page
10000 Reward Points

(5)  Follow on our Twitter
10000 Reward Points

(6)  Follow on our Instagram 
10000 Reward Points

      

    2. Tier Levels

    Customer tier level is calculated based on the total earned points in one calender year. Below is the description of each tier and its benefits:

    1. Bronze Tier: All customers initially join this tier, and it has the following merits:
      1. 3 points for every ¥1 that is spent on the website.
      2. ¥1000, ¥2000, ¥5000, ¥10000 coupons are available to redeem for discounts.
    2. Silver Tier: Customers join this tier once their one-year total points earned reaches 1,500,000 reward points.  The tier has the following benefits:
      1. 5 points for every ¥1 that is spent on the website.
      2. All the coupons for the Bronze Tier are available to redeem for discounts.
    3. Gold Tier: Customers join this tier once their one-year total points earned reaches 3,000,000 reward points.  The tier has the following benefits:
      1. 8 points for every ¥1 that is spent on the website.
      2. All the coupons for the Bronze Tier in addition to ¥20,000 and ¥30,000 are available to redeem for discounts.
    4. Platinum Tier: Customers join this tier once their one-year total points earned reaches 30,000,000 reward points.  The tier has the following benefits:
      1. 10 points for every ¥1 that is spent on the website.
      2. All the coupons for the Gold Tier are available in addition to ¥50,000 and ¥70,000 are available to redeem for discounts.


    3. Spending Points

    Discount Coupons for purchasing the products can be redeemed by spending earned points. There are 4-level coupons available.

    ¥1,000 Off Coupon 
    100,000 Reward Points are required
    ¥2,000 Off Coupon
    200,000 Reward Points are required
    ¥5,000 Off Coupon
    500,000 Reward Points are required
    ¥10,000 Off Coupon
    1,000,000 Reward Points are required



    3. How to spend earned points and use redeemed coupons on your order?

    Step-1
    Click "Reward Points" button on the left bottom of the page.

     

    Step-2
    Click "All rewards".

     

    Step-3
    Choose the coupon you want to use by clicking "Redeem" button on the right side.
    Please be noted that "Redeem" button will only be displayed beside the discounts within the range of your reward points. If you have 500,000 points, only ¥1,000 off discount, ¥2,000 off discount or ¥5,000 off discount can be redeemed.

            

    Step-4
    A coupon code will be displayed and a confirmation email will be sent to your registered email address.

    Confirmation email sample

     

    Step-5
    Click "Copy Code" button on the screen or copy the code from your received confirmation email and paste it to "Discount" bar on the checkout page. 

     

     

    Step-6
    Click "Apply" button and confirm the code has been displayed on the "Discount" section.

     


    4. Note


    (1)  Account registration is required for using our Rewards Program. 

    (2)  Earned points will expire each day on a rolling basis if you have not earned or spent points in the past 1 Year (365 days). Notification email will be sent 30 days prior to expiration date. 

    (3) The redeemed coupon will expire after 6 months.

    (4)  If the order is cancelled after the coupon is redeemed, we will disable the coupon for use.

    (5)  Only one coupon can be used per order.

     

    If you have more questions about our Rewards Program, please Contact Us or email us at support@blackhawkjapan.com.